Serving International Patients
In India, healthcare cost is significantly less as compared to other European nations. Therefore, every year thousands of medical tourists visit India for treatment. Over time, India has emerged as one of the favourable destinations for treatment. The hospitals and research institutes are equipped to take care of every aspect of the patient’s treatment journey by offering the treatment plans, accommodation assistance and many more. A guest relation officer is appointed for each patient beside the medical and nursing team to take care of every little thing of the patient and his or her family. Post treatment, if the patient is advised to stay for follow-up, the patient and his or her attendant will be required to stay in a guest house or hotel near the clinic or hospital. The charges for the stay will be additional.
StemCellCareIndia appoints a Guest Relation Officer (GPO) to each patient for assisting the assigned international patient and families. The GPO provides all the necessary help required – hospital registration, admissions, appointments, payments, medical billing, foreign exchange, language translators, registration with the Foreigners’ Regional Registration Office (FRRO), multi-cuisine customized menu, special dietary arrangements, visa extensions, locker facility, local sight-seeing/ travel assistance, hotel & lodge accommodation outside the hospital.
World-Class Care For International Patients
By now, India is the safest place for people from all over the world who are looking for advanced stem cell treatments. The treatment costs in India are about half in comparison to Europe and almost one-third of the costs in the U.S. and Canada.
In consequence, the quality of medical care in India has been upgraded ethically. Our treatment is evidence based to meet the demands of thousands of foreign patients who come to India as medical tourists every year.
Stem Cell Care India is accredited with NABH/NABl labs and only uses GMP grade stem cells for the treatments. We promise you a thoroughly comfortable treatment journey which is international patient-centric.
From your very first enquiry to the post-treatment recovery, our teams do the best to make your medical trip pleasant, safe, and fully assisted.
Personalized Assistance Through Your Entire Journey
We know that going somewhere else for treatment may feel overwhelming, particularly if you are a long way from your home. That is the reason we provide comprehensive and individualized help all along your healthcare journey.
From the moment you plan your visit until you leave, our team is with you. We aim to make your experience easy, pleasant, and without any worries, so you can totally focus on your treatment and recovery. We offer our care team members as your personal assistants to:
- Hospital Registration & Documentation: We take your hand through all the necessary paperwork and forms.
- Admission & Appointment Coordination: We arrange your doctor visits and ensure that you have a hassle-free admission process.
- Treatment-Day Support: The staff that we send you will be with you to help you throughout the treatment day.
- Billing & Payment Assistance: Let us help you to know about bills and payment methods in the easiest way.
- Foreign Exchange Help: We are here to make the currency exchange secure and comfortable.
- FRRO Registration: Assisting you in fully understanding and complying with the Foreigners Regional Registration Office formalities.
- Language Interpretation: Qualified interpreters that are able to facilitate communication between you and the doctors or staff.
- Customized Meal & Dietary Arrangements: Special diet plans solely designed according to your medical needs or preferences.
- Visa and Extension Support: Information on how to file for medical visa and extensions.
- Locker Facilities for Valuables: The right place for your important things where you can be sure of their safety.
- Local Travel Arrangements: Assisting in making transport easy and comfortable through booking taxis, airport transfers, and other types of transport.
- Hotel/Guest House Accommodation Near the Clinic: Fill comfortable and in a home-like atmosphere with lots of options for stays close to the hospital.
Comprehensive International Patient Service
Going abroad to get your medical care can be quite nerve-wracking. But we have made this process extremely simple through our International Patient Service that is a one-stop solution for all your needs. We take care of you before you travel, while in India, during the entire length of treatment, and even after you go back to your country.
Along with providing you with medical care you can trust, our other services are travel, stay, and communication assistance. It helps you and your family remain stress-free and well looked after.
- Before You Travel
We equip you for a medical trip through the provision of lots of details and accurate info.
- Treatment quotations and medical plans in detail
- Letter for medical visa assistance
- The guide to all travel documents required for the visit
- Budget for the entire treatment, stay, and other incidental expenses
- When You Are in India
Our group of people who are always there for you take over and give you a relaxing and safe time from the very minute you get here.
- Free of charge airport pickup
- Admission to the hospital made easy through good coordination
- The help of a Guest Relation Officer of your choice during the whole time of your stay
- Expedite the booking of the required tests, diagnostics, and consultations thus allowing you to save time
- Food of a variety of cuisines prepared keeping in mind the dietary… or the medical requirement
- During Your Treatment
We ensure that you get all the help you require, are kept alongside of the situation,and the utmost top-notch care quality is maintained.
- In case of any hurdle patient or the person accompanying the patient can make use of support 24/7
- If needed, translators who are expert in professional language are appointed for the ease of communication
- Doctors and the staff communicate with patients in an open, honest and ethical manner
- Money dealings in foreign currency, local payments, and billing formalities are made easy with help from us
- Medical updates in real-time to be family members
- After Your Treatment
We go the extra mile to provide the same quality care post-discharge so that you have a safe recovery and smooth journey back home.
- Support in arranging a follow-up stay at a hotel, guest house, serviced apartment near the hospital (charges to be borne by the patient)
- Follow-up visits after discharge are backed up by complimentary transport means
- Appointment with follow-up support
- Assistance with travel plans and giving/receiving help at the airport
- If extension FRRO is required, guidance and support will be provided
Travel & Local Support
Right from your arrival in India, we take care of your medical journey such that it is easy and free of worries. Our crew is always there to cheer you on so that you can keep your focus on the treatment and the healing process.
Besides ensuring safe travels, we also provide comfortable staying arrangements and are ready to serve you with assistance anytime you may need it.
Our representatives are always ready to help you with:
- Airport transfers
- Local travel within Delhi NCR
- Recommendation of sights to visit
- Safe and comfortable accommodation options
- 24/7 accessibility for patient needs
Our closely-knit team is always available to you from the point of arrival till that of departure. We will guide you through each step you are to take. We assist you in understanding routes, arranging for transport, and deciding on the best stays close to your hospital or clinic.
In case you want to see the town, we give you reliable travel tips so that your visit turns out to be fun and safe.
Just by filling out our Online Application Form, you will get guidance and care from our team during your medical journey.
FAQs
Q1. Do you help international patients with travel arrangements?
Ans: We are very much involved in airport pick-up, local modes of transport, and accommodation facilitation. We make an entire travel plan to keep patients from abroad free of trouble and tension.
Q2. What documents are required for an international patient before coming to India?
Ans: First of all, there should be a passport; then a medical visa, and also latest medical reports, scans, and doctors’ prescriptions. Our team is always there with you at each step so that everything goes smoothly and the approvals are obtained in time.
Q3. Does Stem Cell Care India provide language facilitation?
Ans: Yes. We extend language support to foreign patients to help them communicate without any difficulty. Our team is always there between doctors, staff, and patient-care providers to make sure that everyone gets the point during the entire treatment.
Q4. In what ways do you assist with the accommodation of locals?
Ans: We have an array of safe, hygienic, and budget-friendly options for you to stay in the local area close to the hospital. Our team is there helping you with lodging arrangements as well as making sure your accommodation is comfortable during the periods of treatment and check-up visits.
Q5. Are airport transfers provided for international patients?
Ans: Yes. We provide airport access and departure services that are both accurate and without fail. Transport along with the handling of luggage to your hotel or treatment site is also looked after by the team.
Q6. What support is provided during the treatment process?
Ans: Our team accomplishes treatment planning, daily assistance, and continuous follow-up activities. So they let you know they are always there and you are not alone on your medical journey, especially in a foreign country like India.
Q7. Is emergency support available for international patients?
Ans: Indeed, our emergency services are available at all times without restrictions. Our crew is readily available at any time of day or night to guarantee that they can respond quickly, coordinate medical aid. We ensure patient’s safety at all times while they are in India.
Q8. Do you assist with currency exchange and payments?
Ans: Absolutely, we educate and help foreign patients in implementing safe methods for currency exchange. Besides that, the billing support we render is quite easy to follow and straightforward in terms of financial transactions. So they are handling the payments in a smooth and secure way during the whole treatment process.
Q9. Are family members allowed to accompany the patient?
Ans: Definitely, we are here to support the companions of the patients, this involves taking care of their lodging, travel, and day-to-day requirements. Relatives can be with the patient and emotionally stabilize him/her during the time of the medical course.
Q10. What are your measures for the safety and comfort of international patients?
Ans: Imposing exacting standards in the medical area, giving devoted coordinators to every patient, ensuring safety in the hotel and granting assistance round the clock is what we do for arriving patients.
